9 Best Salesforce Apps You Must Have in 2025 to Unlock Enterprise Revenue Growth

Salesforce is the world’s #1 CRM platform—and for good reason. With over 150,000 organizations relying on it globally and $31.25 billion in annual revenue, it’s the backbone of how enterprises expand revenue from their strategic accounts, manage customer relationships, and drive scalable growth.

But here’s the thing: Salesforce’s real power kicks in when you plug into its broader ecosystem. The best Salesforce apps on the AppExchange turn your CRM into a complete operating system for sales, marketing, operations, and customer success.

Still, with thousands of apps available, choosing the right ones isn’t easy. This guide cuts through the noise. Whether you’re a growing nonprofit or a global GTM team, these are the best SFDC AppExchange tools to unlock speed, intelligence, and strategy in 2025.

Top Key Account Management Applications 

1.DemandFarm – Best for Strategic Account Management

Use case: Managing strategic key accounts with repeatable, scalable revenue strategy

Salesforce Appexchange Apps by DemandFarm:
DemandFarm Account Management & Planning App for Salesforce(Enterprise)

Org Chart – Relationship Map & Organization Chart App for Salesforce (Native)

DemandFarm Opportunity Planner – Opportunity Management & Planning App

Account Planner Agentforce Extension: AI Account Planning Agent for Salesforce

If your biggest accounts still live in spreadsheets, you’re leaving revenue on the table. I’ve seen this play out across multiple teams. DemandFarm fixes that. It’s a 100% Salesforce-native app built to help you scale key account management (KAM) without losing the nuance of high-touch selling.

• Build multi-year account plans that link to pipeline and revenue
• Map white space across regions, products, or business units
• Visualize org charts and track influence and blockers
• Align seamlessly with MEDDPICC, Challenger, or your custom methodology

DemandFarm doesn’t feel like an add-on. It feels like the KAM layer Salesforce always needed. If you’re serious about expanding wallet share, this is your toolkit.

 

2. DevOps & Release Management: Shipping with Confidence, Not Caution

When your CRM is mission-critical and tied to revenue operations, even a small slip can have the snowball effect. That’s why DevOps should prioritize about stability, auditability, and clarity along with agility.

These are the three best SFDC AppExchange tools to streamline release cycles, eliminate manual guesswork, and make Salesforce updates feel less like a leap and more like a glide.

1. Copado – Automate Everything, from Planning to Production

If your team runs complex workflows and needs governance baked in, Copado is your DevOps backbone. It’s built to unify the full release cycle—from story creation to deployment—with security and compliance in every step.

• Set up end-to-end CI/CD pipelines across teams
• Automate testing and deployment while staying audit-ready
• Control changes with role-based access and version traceability

Copado shines in organizations that treat DevOps like a product, not a patchwork.

2. Gearset – Git-Level Control for Non-Git Teams

What people love about Gearset is how it simplifies technical workflows without dumbing them down. It compares metadata in real time, flags conflicts, and gives you the confidence to deploy without second-guessing your environment.

• Instantly diff sandbox and production environments
• Run pre-deployment validation to avoid surprises
• Roll back changes if anything doesn’t go to plan

It’s the perfect fit for Salesforce teams juggling frequent releases with limited room for error.

3. Prodly – DevOps for Admins and AppOps Heroes

Prodly is the tool that lets your admin team play DevOps without writing code. It’s purpose-built for handling data-heavy updates in apps like CPQ or Billing, where config is just as complex as code.

• Move data safely between orgs using pre-built templates
• Set up no-code pipelines to handle routine tasks
• Log every change for accountability and rollback

Prodly feels less like a technical tool and more like a productivity multiplier for Salesforce operations.

If your business depends on Salesforce but your releases still feel risky or manual, this DevOps stack is where I’d start. It helps your team move fast—but with the confidence that nothing will break along the way.

Conversational AI & Lead Engagement: Turning Visitors into Pipeline, Instantly

Web forms still exist, but in 2025, they’re not where deals begin. High-intent buyers don’t wait around—they expect answers, context, and relevance in real time. If your site doesn’t deliver that, they’re gone.

That’s why conversational AI isn’t a nice-to-have anymore. The best Salesforce-native chat tools sync with your CRM, qualify leads on the fly, and alert your reps when it’s time to jump in. These are the ones to transform your inbound velocity in no time.

1. Qualified – Your Real-Time Conversion Engine

Qualified doesn’t just pop up a chatbot—it becomes your AI-powered SDR, always on, always listening. When someone worth talking to lands on your site, it knows. It starts the right conversation, qualifies the lead, and passes everything to Salesforce without skipping a beat.

• Detects visitor intent based on behavior and CRM data
• Starts human-like conversations to uncover buyer needs
• Routes qualified leads instantly to sales, enriched and ready

2. Drift (Now Salesloft) – Conversational Marketing That Feels Personal

Drift was one of the first to flip the funnel, starting with conversation, not conversion. It routes based on behavior, pulls CRM insights into the dialogue, and knows when to switch from bot to human without losing the thread.

• Lead routing and segmentation powered by real-time context
• AI-driven playbooks that adapt mid-conversation
• Deep Salesforce integration for personalized follow-ups

3. Intercom – Unified Conversations Across Sales, Support, and Success

If you’re balancing multiple touchpoints—across teams, channels, and funnels—Intercom brings it all together. It lets your team manage sales, support, and onboarding conversations from one shared inbox, while pushing every interaction back to Salesforce.

• See the full CRM profile of every visitor, right in the chat
• Trigger proactive messages based on lifecycle stage or behavior
• Scale with bots, then hand off to reps at the right moment

 

Customer Service: Capture Intelligence Beyond the Ticket

Customer service is the feedback engine, and feedback is fuel for product, marketing, and revenue. When these insights live inside Salesforce, you gain a single source of truth for how your customers feel, where they struggle, and how to win them over.

1. SurveyVista

SurveyVista stands out for one reason—it transforms passive CRM data into active intelligence. By integrating directly with Salesforce, it lets you deploy personalized surveys that respond to real behaviors, stages, or support triggers.

• Launch targeted NPS, CSAT, or product feedback campaigns
• Trigger surveys through Salesforce workflows and segments
• Analyze responses with unified reporting across regions and personas

2. Service Cloud

Service Cloud remains the benchmark for support operations that scale. It brings all your service activity—tickets, chat, call logs, and escalation paths—into one centralized hub inside Salesforce. But its real value lies in helping you move from issue management to trend forecasting.

• AI-powered case classification reduces first-response time
• Knowledge base helps teams resolve faster and reduce volume

Omni-channel integration connects support across chat, email, phone, and social

Conclusion: Salesforce Isn’t Complete Without These Add-Ons

If Salesforce is the operating system for your customer relationships, these add-ons are the apps that unlock its full enterprise potential. From key account management to AI-driven service, they bring strategic horsepower to every function. For IT leaders, they offer governance and automation. For sales, precision and predictability. For marketing, insights and personalization.

In 2025, revenue doesn’t come to those with the most tools, but by those who choose the best of the lot. These are the best Salesforce apps with deep integrations and scalability. So whether you’re evaluating the best Salesforce apps for nonprofits, startups, or global enterprises, this guide is your blueprint.

And, check out how DemandFarm can help you expand your strategic account revenue.