Trust is the glue that binds relationships in Key Account Management (KAM). But what about the platform key account managers use to nurture these relationships?  Is the platform worthy of the trust you place in it?

At DemandFarm, we don’t just say ‘our customer’s privacy is paramount’—we prove it. And we’ve made it our mission to earn the gold standard of security compliances. As a result, DemandFarm has been officially recognized with SOC2 compliance.

This certification marks a significant milestone in our journey, in addition to our existing  ISO/IEC 27001:2013 and ISO/IEC 27001:2019 certifications. 

What’s SOC2, and Why Should You Care?

SOC2 stands for Service Organization Control 2, a set of standards that ensures service providers securely manage data to protect the organization’s interests and the privacy of its customers. It adheres to a rigorous audit process that covers five key areas: security, availability, processing integrity, confidentiality, and privacy. 

Why SOC2 Compliance Matters for Key Account Management

As a key account manager, you handle sensitive account information, and your accounts need to know that their data is in safe hands. When you use DemandFarm to manage your key accounts, you are assured that your data and your account’s data are safe, protected, and maintained with the highest security standards. 

Key Benefits of SOC2 Compliance for Our Customers

We knew that earning our customers’ trust required more than just standard security measures. By achieving SOC2 compliance, we’ve fortified our platform against cyber threats, ensuring the safety of our customers’ data. 

This compliance also offers the following key benefits for our users:

• Enhanced Data Security: With SOC2 compliance, you can rest easy knowing that robust security measures protect your data. We’ve got your back.
• Reduced Risk: SOC2 compliance helps mitigate the risks associated with data breaches and cyberattacks, keeping your data safe and sound.
• Enhanced Trust: When you partner with a SOC2-compliant company, you’re partnering with a company that values security and privacy. It’s a badge of honor that speaks volumes about our dedication to you.
• Regulatory Compliance: SOC2 compliance can help you meet regulatory requirements, making compliance a little easier.

A Look at Our Other Certifications

SOC2 compliance is not the only certification DemandFarm holds. Here are the other certifications DemandFarm is compliant with:

ISO/IEC 27001:2013: This certification recognizes our comprehensive Information Security Management System (ISMS) for designing, developing, and maintaining cloud solutions and software tailored for account-centric sales effectiveness.

ISO/IEC 27701:2019: This certification underscores our commitment to maintaining privacy and information security in line with global best practices.

DemandFarm is also GDPR compliance ready. We are committed to handle EU resident data according to the strictest GDPR policies. We maintain a comprehensive data security program that includes strong access controls, data encryption, and regular security audits. 

Only data owners can control their data and can request to access, update, or delete at any time through our platform or by contacting us directly.

Looking Ahead

We are already exploring additional certifications to strengthen our security stance further. This proactive approach ensures that our customer data remains protected as global security needs constantly evolve.

To learn more about our commitment to security or view our certifications, visit our Customer Security and Privacy Policy or reach out to us at [email protected] for further information.